Terms of Service

Effective Date: 31/07/2025

By using this website, you agree to the following Terms of Service. If you do not agree with these terms, please do not use the site.

1. About Claire Marisa Counselling

This website is operated by Claire Pyer of Claire Marisa Counselling, a person-centred, trauma-informed counsellor based in Norfolk, UK. The services described are provided in accordance with UK law and ethical standards.

2. Use of This Website

You agree to use clairemarisacounselling.co.uk lawfully and respectfully. You must not:

Post or transmit any unlawful, harmful, or inappropriate content. Attempt to gain unauthorised access to the website or any related systems. Reproduce, copy, or reuse website content without permission.

3. No Therapy is offered via Website

Engaging with this website, including using contact forms or email links, does not constitute a therapeutic relationship. Therapy only begins once a formal agreement is made following an assessment session.

4. Cancellations & Missed Sessions

If you are booking counselling sessions through the website or via direct contact: Please give at least 48 hours’ notice to cancel or reschedule, or the full fee may be charged. Missed sessions without notice are also charged in full.

5. Digital Communication

Please avoid sharing sensitive personal information through website forms or email. While I take care to protect your data, email and online communication are not guaranteed to be fully secure.

6. Intellectual Property

All content, including text, logos, images, and downloadable materials, are the property of Claire Marisa Counselling unless otherwise credited. You may not reproduce any materials without written permission.

7. External Links

The website may contain links to third-party websites. I am not responsible for the content, policies, or practices of those sites.

8. Limitation of Liability

While I do my best to ensure accurate and up-to-date information, the content on this site is for general guidance only. Claire Marisa Counselling is not liable for decisions or actions taken based on website content.

9. Privacy & Cookies

Please refer to the Privacy Policy for information on how personal data is collected, stored, and protected. Cookies are used to enhance your browsing experience, and you may opt out in your browser settings.

10. Changes to Terms

These Terms of Service may be updated from time to time. Please revisit this page to stay informed. Continued use of the website constitutes acceptance of the current terms.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be resolved under the jurisdiction of the UK courts.